Data Protection Policy

11 Takabet Privacy Policy — Your Data Is Completely Safe With Us

Find out clearly and transparently how your personal data is collected, used, and kept secure — all in one place.

Last Updated: January 2026
Language: Bengali
Reading time: approx. 8 minutes
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Important: By using the 11 takabet platform, you agree to this Privacy Policy. We take your trust seriously and will never sell or misuse your personal information.
1

What information we collect

11 takabetWhen you open an account with us and as you use the platform, we collect certain necessary information. This is done solely to provide you with a safe, reliable, and personalized experience.

We collect two types of information — what you provide directly, and what is automatically recorded as you use the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID Age & Identity Verification
Contact Information Email, phone number, address Account Management
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, preferred games, login times Service Improvement & Personalization
  • Information submitted through the registration form is stored directly on our encrypted servers.
  • Sensitive payment information is never stored in full on our servers.
  • Information received from third-party sources — such as KYC verification services — is used solely for identity confirmation.
2

How Your Information Is Used

11 takabet Your information is used only for specific, legitimate purposes. We never sell your data to advertisers or use it for any unauthorized purpose.

Every use of your data has a clear legal basis — whether contractual necessity, legal obligation, or your consent.

  • Account Management: Used for registration, login, password reset, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: Usage pattern analysis to improve your experience.
  • Contact: To send important updates, transaction confirmations, and support communications.
  • Legal Compliance: To meet the requirements of relevant regulatory authorities.
  • Responsible Betting: To detect unusual betting behavior and provide relevant support.
If you no longer wish to receive marketing emails or SMS, you can opt out at any time from your account settings. Please note that transactional messages cannot be disabled.
3

Data Retention & Deletion Policy

11 takabet Your data is retained only for as long as necessary — for the duration your account is active and, where legally required, for a defined period afterward.

  • Account Information: Retained for up to 5 years after account closure.
  • Transaction Records: Retained for up to 7 years in compliance with financial regulations.
  • KYC Documents: Retained in accordance with regulatory requirements.
  • Log Files: Typically retained for up to 90 days for security purposes.
  • Marketing Data: Deleted immediately upon opt-out.

After the specified period, all personal data is securely deleted or anonymized so that no individual can be identified.

4

Use of Cookies and Tracking Technologies

11 takabet Cookies are used on our website and app. Cookies are small data files stored in your browser that help improve your experience.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: To remember your preferences, such as language or display settings.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Marketing Cookies: To show you relevant offers — you can opt out of these at any time.

You can manage or delete cookies at any time from your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working properly.

To update your cookie preferences, log in to your account and go to the Privacy Settings section, or reach out to our support team.
5

Sharing Information with Third Parties

11 takabet Your personal data is never sold to third parties. However, limited data may be shared with trusted partners as necessary to operate our services.

  • Payment Processors: To process transactions via bKash, Nagad, and other approved payment gateways.
  • KYC Services: With regulated entities that verify identity and age.
  • Technology Services: In partnership with cloud hosting and cybersecurity providers.
  • Law Enforcement: Where required by court order or legal obligation.

All of our third-party partners are bound by strict confidentiality agreements and may only use your data for the purposes specified.

Please Note: When you visit any website outside of 11 takabet, that site's own privacy policy will apply. We are not responsible for the data protection practices of external sites.
6

Your Data Rights

11 takabetAs a user, you have important rights regarding your personal data. We fully uphold these rights and aim to respond to any request within 30 days.

  • Right to Access: You have the right to know what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that we limit how your data is processed.
  • Right to Portability: You can receive your data in a structured, portable format.
  • Right to Object: You can object to your data being used for marketing purposes.

To exercise these rights support@11takabet.netEmail us or reach out via live chat.

7

Our Technical Measures for Data Security

11 takabet We follow the highest industry security standards to protect your data. Our security measures are multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication: An extra layer of security when accessing your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel can access specific data.
  • Data Backup: Secure, encrypted backups are maintained on a regular basis.

If you suspect a security breach, notify us immediately and change your password right away.

8

Child Protection Policy

11 takabet We strictly do not collect or store data from anyone under 18. Our platform is intended for adults only.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to someone under 18 will be closed immediately.
  • If any data belonging to a minor is identified, it will be deleted immediately.
If you believe a minor you know is using 11 takabet, please contact us. We will act promptly.
9

Privacy Policy Updates

11 takabet This privacy policy may be updated from time to time. We are always transparent about any changes we make.

  • You will be notified by email before any major changes take effect.
  • You will be notified of the updated policy the next time you log in to the platform.
  • You can check the "Last Updated" date at the top of this page to see when changes were made.
  • Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest policy.

10

Contact & Complaint Resolution

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We aim to respond within 30 business days.

  • Email: support@11takabet.net
  • Live Chat: Available 24/7 on the platform
  • Response Time: Live chat responses typically within 5 minutes
This Privacy Policy was last January 2026— updated. 11 takabet remains fully committed to protecting your information.
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Your data is fully secure. Go ahead and open an account to enjoy safe betting.

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Our commitment to protecting your privacy

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data.

Data Is Never Sold

11 takabet never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

Your data, your control

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Transparent Policy in Bengali

Our privacy policy is written in plain, straightforward language — no complex legal jargon, just clear and simple explanations.

International Standards

Our data protection practices comply with international GDPR standards, verified through regular third-party security audits.

24/7 Privacy Support

For any privacy-related concerns, our support team is available around the clock. Reach us via live chat and expect a response within minutes.

Questions About the Privacy Policy

No, never. 11 takabet does not sell your personal information to any third party. Your data is used exclusively to provide platform services, ensure security, and meet legal obligations. This is a core commitment we stand by.

Retention periods vary by data type. Account information is kept for up to 5 years after closure, financial transaction records for 7 years, and log files for 90 days. After these periods, data is securely deleted.

To request data deletion, email support@11takabet.net or contact us via live chat. Please note that certain data (such as financial transaction records) cannot be deleted before a specified period due to legal obligations.

Disabling marketing and analytics cookies generally won't affect how the platform works. However, turning off essential cookies may cause issues with maintaining login sessions or completing security checks. We recommend only disabling non-essential cookies.

Yes, completely secure. Your bKash, Nagad, or other payment details are protected with 256-bit SSL encryption. Full payment information is never stored on our servers — it is only used through encrypted channels at the time of the transaction.

Get started on a secure platform today

Your privacy is our commitment. Enjoy a safe and seamless betting experience at 11 takabet.

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